The rental agreement sets out the details of the contract between you and company. This includes details about the insurance, mileage of the vehicle, what happens in the event of a breakdown and the necessary documentation required.
The vehicles given for rent would be clean, modern and safe which have been maintained to the manufacturer’s standards. Therefore, thoroughly inspect the vehicles prior to purchasing and make sure that you do not load the vehicle beyond the manufacturer’s maximum weight requirements.
The vehicles need to be insured by the rental company as proposed by the Sri Lankan law. Also there will be additional costs charged for any damage caused to the vehicle except for damages covered by the insurance or those that were existing at the time of purchase.
Avoid misfuelling and check the type of fuel that the vehicle uses. Also refer to the company’s refueling policy.
In the case of any complaints, please use our feedback section to submit your complaint details. Be sure to include your vehicle reservation number along with any other relevant details.
Why use Drive Solutions?
Drive Solutions is a legal entity of the Rent-A-Car Association (RACA) and you can be assured of honesty, integrity and value for money backed by a strict Code of Conduct and an efficient customer service.